Amber Hayward Hill is a third generation employee of Ocean Crest Chevrolet Buick GMC Cadillac in Warrenton, Oregon. After making the switch to a new DMS, Amber recognized the need for “a more web based storage system.” Amber decided to go with Scan123 and says “Our new DMS integrates with Scan123 so it’s really awesome because they marry each other and they help keep everything organized and made it easier for us to navigate all of our documents.”
Ocean Crest uses Scan123’s DMS integrations, allowing them to search using an easy-to-use, intuitive web interface to find their documents. Amber continues, “Even our more long time employees have picked it up without a problem have been able to implement it and navigate it, it’s been pretty self taught.”
As the comptroller for a small town dealer of 30 employees, Amber has a lot to manage. She needed something that was “really easy to implement” and loves how Scan123 is “really easy to manage myself.” She is able to add users and delete users so that she can “keep things very secure and safe without having to worry about somebody getting access who shouldn’t have access.” The employees at Ocean Crest are excited about Scan123 as well, stating “our advisors can just go into the computer and find those ROs, and we don’t have to have them physically on hand at the dealership anymore.” While bringing efficiencies to the service office, Amber has also reduced time lost in the service department from advisors or technicians looking for files.
Scan123 has also allowed Amber and her team freedom from a proprietary storage format found in certain DMS systems. By using the standard pdf format, if Ocean Crest decides to make a change to their DMS in the future, they won’t be chained to the DMS with specialized software in order to view their documents. They will have the peace of mind knowing that they will continue to have control of their files.
To learn more about how Scan123 can create efficiencies in your office, contact us today for a free 20-minute demo. We’ll show you how easy it is to use Scan123 and what you aren’t getting from your paper filing cabinet!